Heartbeat Evaluation

Prevent spending thousands of dollars on emergency repairs

The heartbeat evaluation identifies potential problems before they become expensive emergencies. In just a few hours, we can save you money and countless hours of stress.

Quick facts

  • All three Haven tiers begin with a Heartbeat Evaluation to ensure we have a comprehensive understanding of your home’s maintenance needs.

  • Every new client experience begins with The Heartbeat. This is a detailed walkthrough covering — Interior and exterior systems, mechanical, and preventative checks, and lifestyle preferences.

    This ensures our service is proactive, not reactive.

  • Our evaluation process helps homeowners save thousands on home maintenance annually.

Talk to Our Team

The evaluation process

Step 1

Phone consult

We learn about your priorities

  • Your biggest concerns & maintenance challenges
  • Lifestyle & schedule considerations
  • Budget planning preferences
  • Long-term property goals

Step 2

Heartbeat evaluation

Systematic inspection

  • Every major system is evaluated methodically
  • Photo documentation of current conditions
  • Identification of potential issues

Step 3

Recommendations

Clear action plan

  • Detailed findings presentation
  • Priority ranking with cost estimates
  • Maintenance calendar creation
  • Vendor recommendations & coordination

Heartbeat evaluation report

Detailed documentation

  • High-resolution photos of systems

  • Current condition assessment for each area

  • Potential problem identification

  • Prioritized list of tasks to take action on

Maintenance planning

  • Immediate needs (0-30 days) — Safety & urgent items

  • Short-term priorities (1-6 months) — Preventive maintenance

  • Long-term planning (6+ months) — System replacements & upgrades

Ready to prevent costly surprises?

Identify potential issues before they result in unexpected expenses.

Join Our Waitlist

FAQs

  • Home inspections focus on identifying problems for real estate transactions. Our evaluation creates an ongoing maintenance plan to prevent problems and optimize your home's performance and value. 

  • No, Haven is not a property management company. Haven of Charleston provides proactive home management for homeowners who live in their properties.

    Property management companies manage rental properties for landlords — they handle tenant relations, rent collection, lease agreements, and reactive maintenance when tenants report problems.

  • We prioritize findings by urgency and cost. Many issues can be addressed affordably if caught early. We help you plan and budget for any necessary work. 

  • We prefer you're available for the consultation and final review, but you don't need to stay for the entire evaluation process.